Librarians have always taught patrons how to use the tools that serve their information needs. We had to explain card catalogs, vertical files, microfilm/fiche, photocopiers, and OPACs. The fundamental difference about the tech needs of the 21st century is the ever-changing variety of personal devices that patrons use to access our services. Some libraries are lucky enough to have dedicated staff with special training to serve these patrons directly, but most of the time it’s a library generalist fielding question after question about something new every day. How do frontline staffers with self-taught or very basic knowledge of technology stay savvy about the latest and hottest gadgets? How do we train nontechnical staff to troubleshoot effectively and train our patrons to use their own gadgets?
LACUNY Conference Plans Privacy Protections
On May 8 the Library Association of the City University of New York (LACUNY) Institute held its annual one-day conference, “Privacy and Surveillance: Library Advocacy for the 21st Century,” at New York City’s John Jay College of Criminal Justice in honor of Choose Privacy Week 2015, May 1–7, sponsored by the American Library Association’s Office for Intellectual Freedom (ALA OIF).
LACUNY Conference Plans Privacy Protections
On May 8 the Library Association of the City University of New York (LACUNY) Institute held its annual one-day conference, “Privacy and Surveillance: Library Advocacy for the 21st Century,” at New York City’s John Jay College of Criminal Justice in honor of Choose Privacy Week 2015, May 1–7, sponsored by the American Library Association’s Office for Intellectual Freedom (ALA OIF).
As App Gains Traction, Queens Library Considers Vending to Other Libraries
Lynda.com to Offer At-Home Access for Library Users
Accessibility Upgrade: EPUB, Libraries, and Ebook Accessibility
During a visit to Egypt two years ago, George Kerscher, Secretary General of the Digital Accessible Information System (DAISY) Consortium, found that the country’s major libraries had only a very small collection of books available for print-disabled patrons. And while staff and volunteers were working to make more books accessible, output was limited to only a handful of titles each year.
Discerning this as an outsider, Kerscher (who is blind himself) realized that it was very much a microcosm of how the process of producing accessible books has traditionally functioned in the United States.
Fail4Lib: Problematic Projects Generate Constructive Conversation
Library conferences can be great places to pick up new ideas, with roundtables, seminars, and sessions filled with stories of successful projects from peers, vendors, and professionals from other fields. Information from these sessions can help other libraries get started on new initiatives without having to reinvent the wheel.
But all projects involve some degree of risk, and some projects can fall apart as the result of preventable problems. At the recent Code4Lib 2013 event held at the UIC Forum at University of Illinois at Chicago, a group of librarians found during their Fail4Lib pre-conference workshop that discussing failed or problematic projects can be as constructive as discussing success.
At COSUGI, SirsiDynix Touts New Cloud-Based System
SIrsiDynix, one of the largest ILS companies, is poised to roll out a new system later this year that the company says will integrate its product lines in a cloud architecture.
Various aspects of the BLUEcloud Suite (BCS) have been discussed previously, and some products that it comprises–such as Enterprise, BookMyne, and Social Library–are already on the market. But, at the Cosugi conference held in Salt Lake City March 14-16, BCS was announced as a re-engineered technology stack and holistic brand that company officials say will become the architecture upon which the company will build its products in the future.
New LJ Report Closely Examines What Makes Academic Library Patrons Tick
Library Journal Patron Profiles: Academic Library Edition delivers an inside look at the shifting needs and preferences of academic library users in the context of changing times and new technologies.