April 28, 2024

Finding Efficiencies

I have a disease. I don’t know the name, but it manifests itself as a constant desire to take less time to do repeated tasks. Call me a manic efficiency expert. Perhaps it is born from being the father of twins and someone who had to commute an hour each way to work and at one time held down three jobs. Whatever the cause, I have it bad.

I find myself always seeking efficiencies in any repetitive thing I do. I have my morning routine down to a science. From the time the alarm clock goes off to when I kiss my wife goodbye, no more than 20 minutes pass. With the advent of the iPad, I even check my email while shaving, which allows me to delete the garbage before I’ve left the bathroom in the time it takes me to shave. This is clearly a new development, but a welcome one. It makes me more efficient.

Libraries can be no less efficient than I am. We must increasingly do more with less, or take less time doing what we must. So here are some tips, from someone to whom efficiency is a focus bodering on a disease.

  • Question everything. Every task we do needs to be questioned in light of its impact on the clienteles we serve. If you’re doing something that has little or no impact on your mission, why are you doing it? Just because you’ve always done it is no defense.
  • Constantly seek efficiencies. Whenever I find myself doing something repeatedly, I look for ways to take less time doing it. Is there a step I can skip that won’t overly adversely affect the result? Can I do it faster? Can I do it in combination with something else?
  • Consider operating in batch mode. Sometimes it is easier to be more efficient if tasks are processed in batch mode rather than one by one. That is, stack up a pile of the same sort of task until you have a batch, then process them all at once. You may find it more effective to perform all of the same kind of task at once for a group. For example, when you stamp a group of books with the library’s identification stamp, you save the time of picking up the stamp and putting it down repeatedly. This may be a trivial example, but small bits of saved time add up.
  • Multitask. I still remember the days when a personal computer could only execute one program at a time. I can’t believe I survived it. Now I wait on nothing. If something is taking too much time (like, seconds), I switch to another, more responsive window. In the end, I don’t wait on anything. Neither should you.
  • Anticipate your next move. Many tasks are multi-faceted and require multiple steps. If that’s the case, anticipate your next move and be ready for it. Start the next task while finishing the last.
  • Slow is not equivalent to relaxed. Sometimes I think people equate slow with relaxed. The two are not the same. I can be very relaxed while being fast. In fact, often being fast requires relaxation — at least mentally. In many cases being fast requires being in the zone, which is a state of simultaneous focus and relaxation that just being slow will never achieve.

Over my life I’ve gathered a number of truisms, and one is to never, ever waste time. I don’t mean you should never spend an afternoon simply snoozing in a hammock — far from it. I simply mean every moment of your life, as much as possible, should be efficient. It will either be a moment of rest, or rejuvenation, or skill building, or getting work done, or simply connecting with another human being. But it should always be a moment that accomplishes something — whether it is personal fulfillment or saving the world.

All I know is that every one of us shares one truth — our time here on this planet is limited. If we aren’t efficient in its use, then it is not just our loss, but also the loss of those with whom we share our short sojourn on this planet. I vow to be as efficient as I can be with whatever time I have left. Luckily, I’m pretty sure I have a good start. I hope and trust that you do too.

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Roy Tennant About Roy Tennant

Roy Tennant is a Senior Program Officer for OCLC Research. He is the owner of the Web4Lib and XML4Lib electronic discussions, and the creator and editor of Current Cites, a current awareness newsletter published every month since 1990. His books include "Technology in Libraries: Essays in Honor of Anne Grodzins Lipow" (2008), "Managing the Digital Library" (2004), "XML in Libraries" (2002), "Practical HTML: A Self-Paced Tutorial" (1996), and "Crossing the Internet Threshold: An Instructional Handbook" (1993). Roy wrote a monthly column on digital libraries for Library Journal for a decade and has written numerous articles in other professional journals. In 2003, he received the American Library Association's LITA/Library Hi Tech Award for Excellence in Communication for Continuing Education. Follow him on Twitter @rtennant.

Comments

  1. Jennifer Stubbs says:

    Thank you for writing this. I agree, but hesitate to speak up for fear of being called a Taylorist (the time-motion studies guy). As a young person my questioning appears flippant and disrespectful–any suggestions on how to reframe “why” questions? Kudos on “batch mode” too. :-)

  2. Jennifer, that’s a good question. I think I would try to ask your questions as respectfully as possible. Maybe something like “I realize that I don’t have your years of experience, so it isn’t immediately obvious to me why we do this task. Could you please explain to me the purpose for doing this? I’d really appreciate it, as I like knowing how my work impacts the people we are trying to serve.” Or something along those lines. Then, if they have a hard time justifying it, carry on with respectful questions or suggestions for doing it differently or not at all. YMMV, of course.

    • Thank you, Roy. Now, if I can remember to pull out that prompt and use it. That would certainly save time by smoothing the way first rather than mending relations after.

  3. Alan Kirk Gray says:

    Here’s a way to try it a little differently:

    “When you get a chance, can you help me? I’m trying to map this out in my mind so I see how it fits our goal(s), and I’d love to know what I’m missing.”

  4. Alan: That’s a great way to put it. Nicely done.

  5. Stephanie says:

    Just seeing this now, since my team is trying to find more time to accomplish goals. What would help us a great deal is for an efficiency expert to observe us and do a study and make recommendations. We can’t afford this. So, are there areas of public library work that someone with a knack for efficiency knows one can always find ways to shave off time? For example, I would recommend that people take a look at how much time is spent planning storytimes. I know that if one is taking hours to plan for these, there is room to do this differently. Also, how do you handle people and their sacred cows? Storytellers and catalogers are notoriously bad for not letting go of old ways of doing things.