
There are now more mobile phone subscriptions than there are people in the United States, and U.S. citizens—particularly young people—have rising expectations for mobile services offered by both commercial businesses and public institutions, according to “The State of Mobile Connectivity,” a keynote address by Lee Rainie, Director of the Pew Research Center’s Internet & American Life Project, at the 7th Handheld Librarian online conference on Wednesday. Citing data from a Pew study released earlier this year, Rainie noted that 17 percent of U.S. consumers now use a mobile phone or smartphone as their primary or exclusive point of access to the internet. For young people, minority groups, and households earning less than $50,000 per year, the rate is significantly higher.