Innovative Interfaces Inc. (III), developer of the Millennium ILS and next-generation Sierra Services Platform among other discovery and automation solutions, this month announced a partnership with Bibliotheca, the global RFID, EM/RFID hybrid and barcode-based library solutions supplier. Both companies describe the partnership as a strategic alliance that will enhance the integration of their respective software and hardware products.
Librarianship is undeniably a service profession. Given that, you would think that our literature would be filled with advice on how to provide astonishing customer service. Instead, it isn’t. Perhaps this is because it can be difficult and expensive to provide surprisingly excellent customer service. But I don’t think it necessarily should be if we […]
Oklahoma’s Pioneer Library System (PLS) this week became the first library in the U.S. to debut Envisionware’s new 24-Hour Library. Officials plan to use two new vending units to offer 24 hour pickup for reserve materials at a small new branch near a busy shopping area, and to enhance access to materials in another location near a community center and a middle school.
Two years ago, four librarians at Oregon State University shared initial thoughts about using dedicated e-readers for the first time. We had just launched a year-long study of academic librarian use of e-readers and were excited to share our new-found joys along with concerns about the four e-readers used in the study. Two years later, the study is finished (look for the study results later this fall in Journal of Library Innovation), and the mobile reading landscape has changed significantly due to the introduction of many new and more versatile e-reading devices, especially tablets.