When superstorm Sandy hit the east coast in October 2012, the Queens Library (QL) in New York was among many northeastern library systems affected. QL persevered, continuing to offer crucial services in storm-ravaged communities while rebuilding damaged branches. The system also managed to turn a generous corporate donation into an innovative new platform for tablet computers, enabling a tech lending program that has since continued to grow.
In early April 2013, digital journalism professor Robert Hernandez, of the University of Southern California (USC) Annenberg School for Communication and Journalism, Los Angeles, was driving by L.A.’s Central Library downtown while thinking of ideas for his experimental augmented reality (AR) storytelling and journalism course when he had an aha moment: Why not focus a project on augmenting the Central Library?
Following four months of discussions with SirsiDynix and a brief pilot test this summer, Maryland’s Frederick County Public Libraries (FCPL) on September 5 officially launched the “I Love My Library” prepaid Visa debit card. Developed by SirsiDynix in partnership with Visa and Card Limited, the new affinity cards double as a patron’s library card and aim to help libraries achieve three goals.
Using funding provided by a local chapter of the Hearing Loss Association of America, New York’s Greenburgh Public Library this spring installed an audio frequency induction loop (AFIL) in its multipurpose room. AFILs enable public address systems and other AV equipment to send audio transmissions directly to hearing aids, eliminating background noise for hearing impaired visitors.
In an effort to address the lack of broadband access among low-income residents, the Chicago Public Library (CPL), and New York Public Library (NYPL) on June 23 announced new programs that will allow patrons to check out and take home wifi hotspots. NYPL’s “Check Out the Internet,” and CPL’s “Internet to Go” programs are made possible, in part, by grants awarded this week by the Knight News Challenge, a competition developed by the John S. and James L. Knight Foundation in partnership with the Ford Foundation and Mozilla, to fund and promote projects committed to making the Internet an open, equitable platform.
Building on the success of its existing job search and job training programs, the Queens Library recently began testing a new touch-screen job search kiosk at its central branch in Jamaica, Queens. The kiosk is driven by Apploi, a mobile app launched in April 2013 by recruitment software and services provider Innovate CV, and is […]
Though broadband Internet access has become more common in U.S. households during the past decade, the digital divide has not yet been bridged. In fact, challenges now loom larger than ever for households without broadband, said Richard Reyes-Gavilan, Chief Librarian for the District of Columbia Public Library (DCPL) during his opening remarks at the “Libraries and Broadband: Urgency and Impact,” public hearing hosted by the Institute for Museum and Library Services (IMLS) on April 17. According to IMLS estimates, about 100 million Americans don’t have access to high-speed Internet at home, while 19 million don’t have any Internet access at home.
Few things can be more frustrating to library patrons—or staff, for that matter—than a self-check system that’s ill-suited for its setting. But when such a system runs smoothly, it increases efficiency, protects materials, promotes library programming, and instills confidence in patrons, which translates into increased circulation and a staff with more time to focus on things like programs and services.
Gale today launched Analytics On Demand, a new geographic information system (GIS) that combines local demographic data with information from a library’s ILS to generate real-time reports on circulation trends and patron lifestyles. Powered by business analytics provider Alteryx, with regularly updated demographic and consumer lifestyle segmentation data from Experian Mosaic, the foundation of the new service is built on the same tools as Gale’s DemographicsNow: Business and People.