Librarianship is undeniably a service profession. Given that, you would think that our literature would be filled with advice on how to provide astonishing customer service. Instead, it isn’t. Perhaps this is because it can be difficult and expensive to provide surprisingly excellent customer service. But I don’t think it necessarily should be if we […]
Oklahoma’s Pioneer Library System (PLS) this week became the first library in the U.S. to debut Envisionware’s new 24-Hour Library. Officials plan to use two new vending units to offer 24 hour pickup for reserve materials at a small new branch near a busy shopping area, and to enhance access to materials in another location near a community center and a middle school.
Last week’s “The Digital Shift” virtual event, “Reinventing Libraries,” produced by Library Journal and School Library Journal, looked at the broad spectrum of ways in which libraries are remaking themselves and rethinking their missions—and how to accomplish them—in the digital age. Throughout the day, panelists gave presentations, took questions from honing new skills, developing new ones, and thinking ahead about what assets will make a successful library—and a successful librarian—in the future.
Has the maker movement taken hold in your library yet? Starting a maker space is easier—and less costly—than you may think. Technologies such as robotics, digital video production, computer coding, and 3-D printing may garner the most attention, but traditional activities instill the same spirit of invention, collaboration, and critical thinking of the maker phenomenon.
echnology education provider Treehouse announced Treehouse Education Library Aid, a new pricing plan that offers small or demonstrably cash-strapped libraries discounts of up to 50 percent on subscriptions to its collection of step-by-step online courses on website design, computer programming, app development for Android and iOS devices, entrepreneurship, and other topics.